Contact

Show Us Your Stone to Get Started

Tell us where the piece is, what you’ve noticed and which Rio neighborhood needs service.

A team member organizes the visit schedule and surface photos in the Botafogo office.

First Contact

What to Include in Your First Message

If possible, tell us your neighborhood, approximate measurements and the type of surface. If the piece is already installed, let us know when the problem appeared and whether there is moisture, movement or another nearby condition. Photos of the space and close-ups of the detail help us understand your request, although they don’t replace a visit when one is needed. For new countertops, mention any planned equipment and cutouts. This information helps us guide the next step without assuming a solution before examining the stone.

Your Piece

Send Details of Your Piece

Enter your name, email, phone number, neighborhood and message. After submitting, you’ll be taken to a confirmation page.

Use the form to ask about a countertop, a repair or stone care. Describe the situation in your own words; if you don’t know the stone’s name, just tell us where it’s installed. We’ll use your contact details to respond and arrange a possible assessment. Please avoid sending personal information that isn’t needed for your request. Sending a message does not confirm a visit or establish a quote or timeline.

Your Message

Before Sending Your Message

Learn how to arrange a visit and where to find information about how your data is used.

Do I Need to Know What Stone It Is?

No. Send photos and tell us where the surface is installed. This helps with the initial conversation, but some characteristics can only be examined during a visit.

Can I Visit Your Office?

Yes, by appointment. That lets us set aside time to hear about your request and confirm whether relevant samples will be available when you visit.

When Will I Get a Quote?

It depends on the request. Photos can help with initial guidance, but countertops and more complex repairs require measurements or an in-person assessment before we can define the work and price.

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Botafogo

Where to Find Us in Botafogo

Contact us before visiting our consultation space or requesting an assessment at your property.

Alphabastro is located at Rua Voluntários da Pátria, 190, suite 204, Botafogo, Rio de Janeiro - RJ, 22270-010, Brazil. You can also email contato@alphabastro.site or call +55 (21) 98843-2617. Our hours are Monday to Friday, 9:00 a.m. to 6:00 p.m., and Saturday, 9:00 a.m. to 1:00 p.m. Visits to our space and to properties are scheduled according to team availability and the service location.

Address

Rua Voluntários da Pátria, 190, suite 204, Botafogo, Rio de Janeiro - RJ, 22270-010, Brazil

Contact

+55 (21) 98843-2617 contato@alphabastro.site

Hours

Monday to Friday
09:00–18:00
Saturday
09:00–13:00
Sunday
Closed